Term and Condition

Knee Pain Treatment (“We”, “Us”, or “Our”) is the author and publisher of the internet resource https://kneepaintreatment.in and its subdomains (collectively referred to as the “Website”). Together with the Website, we provide various services (referred to as “Services”).

Knee Pain Treatment collaborates with its partners, affiliates, agents, and third-party service providers (collectively referred to as “Partners”) to deliver these services.

Nature and Applicability of Terms

Please carefully read these terms and conditions (“Terms”) along with the privacy policy available at https://kneepaintreatment.in/privacy (“Privacy Policy”) before accessing the Website or using the Services provided by us. These Terms and the Privacy Policy together constitute a legal agreement (“Agreement”) between you and Knee Pain Treatment regarding your use of the Website and the Services.

This Agreement applies to you whether you are:

  • A patient, representative, attendant, relative, friend, or affiliate (“you” or “User”);

  • A registered or unregistered user of the Website (“you” or “User”).

By downloading, accessing, or using the Website and/or the Services, you irrevocably accept all the terms stipulated in this Agreement and agree to abide by them.

Conditions of Use

  • You must be 18 years of age or older to register, use the Services, or visit the Website. By accessing and using the Website, you represent that you are at least 18 years old.

  • Knee Pain Treatment reserves the right to modify or terminate any portion of this Agreement at any time and for any reason. You should review these Terms periodically as any changes will be effective immediately upon posting on the Website.

End-User Account and Data Privacy

  • Knee Pain Treatment may collect certain personal information (“Personal Information”) and sensitive personal data (“Sensitive Data”) as defined under applicable privacy laws.

  • We may collect information related to your device, location, usage patterns, and other technical data for the purpose of improving the quality of our Services.

  • By using our Services, you agree to the collection and use of your information in accordance with our Privacy Policy.

  • Knee Pain Treatment is not responsible for the authenticity or accuracy of the information you provide. If the information provided is untrue, inaccurate, or incomplete, we may discontinue the Services to you.

Booking Appointments and Interaction with Medical Service Providers

  • While Knee Pain Treatment strives to ensure a confirmed appointment with medical service providers (such as doctors or diagnostic labs), we do not guarantee that an appointment will always be confirmed or maintained.

  • Any interactions and issues related to health services between you and a medical provider are strictly between you and the provider. Knee Pain Treatment is not responsible for any medical outcomes, negligence, or failures that may occur as a result of using our Services.

Content Ownership and Copyright

  • All content on the Website, including but not limited to text, images, logos, software code, design, and other materials (“Knee Pain Treatment Content”) are the property of Knee Pain Treatment or its Partners and are protected under copyright, trademark, and other intellectual property laws.

  • You may access the content on the Website solely for personal, non-commercial use as permitted by this Agreement. Any unauthorized use of the Knee Pain Treatment Content, including reproduction or distribution for commercial purposes, is prohibited and may result in legal consequences.

Reviews and Feedback

  • By using the Website, you agree that any feedback, ratings, reviews, or other information shared with Knee Pain Treatment will be subject to the Privacy Policy.

  • Knee Pain Treatment reserves the right to moderate, edit, or remove any content deemed inappropriate, inaccurate, or in violation of these Terms.

No Doctor-Patient Relationship

  • Content provided on the Website, including information provided in response to user queries, does not create a licensed medical professional/patient relationship. The information is for general guidance purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

  • In case of a medical emergency, you are advised to immediately contact a medical professional or emergency services directly.

Limitation of Liability

  • The Website and its Services are provided “as is” without any warranty, express or implied. Knee Pain Treatment and its Partners disclaim any liability for damages resulting from the use or inability to use the Website, including but not limited to loss of data, system failures, or other damages arising from the use of the Website.

  • Knee Pain Treatment will not be liable for any direct, indirect, punitive, incidental, or consequential damages resulting from the use of the Website.

Indemnity

You agree to indemnify and hold Knee Pain Treatment and its Partners harmless from any third-party claims, damages, liabilities, or costs arising from your use of the Website or violation of this Agreement.

Governing Law and Dispute Resolution

  • This Agreement shall be governed by the laws of India.

  • Any disputes arising out of or relating to this Agreement, your use of the Website or the Services, will be subject to the exclusive jurisdiction of the courts located in [Your City], India.

Contact Information and Grievance Officer

If you have any questions or concerns about the Website, this Agreement, or the Services, please contact us at:

In case of grievances regarding the processing of information or any other issue related to the Services, please contact our Grievance Officer at:

Severability

If any provision of this Agreement is deemed unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full effect.

Waiver

No provision of this Agreement shall be deemed waived unless explicitly agreed upon in writing by Knee Pain Treatment. Any waiver by Knee Pain Treatment shall not constitute a waiver of any future breaches of the Agreement.

Contact Clause

By sharing your contact information on the Website or via telephone, you authorize Knee Pain Treatment and its representatives to contact you via calls, emails, or SMS for promotional purposes, product offers, or service updates. This overrides any registration with Do Not Disturb (DND) or Do Not Call (DNC) services.